Frequently Asked Questions

Below are some frequently asked questions and answers to those questions.

Should you not find the information you are looking for, please do not hesitate to contact us.

  • How do I shop on the site?  

We use PayPal as our payments processor. PayPal is safe and secure. While shopping on our site, you will not enter any personal information. That information will be entered when you checkout and are taken to PayPal to complete your transaction. PayPal accepts Visa,  Mastercard,  American Express and Discover, in addition to accepting payment through your PayPal account, if you have one. PayPal also offers a “pay over time” extended payments option, should you wish to extend your payments.  A PayPal account is not required to checkout. Your Paypal receipt will say “Designs by Melodye” for the merchant you purchased from. is owned by Designs by Melodye, so your receipt is correct.

  • How long before I receive my order?

Most orders are shipped within 2-3 business days. After we ship. in most cases, you should receive your order within 5 days.

  • Do you do custom orders?

Yes, we do! Please contact me and let’s discuss what you would like to have us create!


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